Legal Operations

Legal PA – Tax & Incentives

A global law firm

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Join a truly global, collaborative team of professionals. We are seeking a proactive and responsible Legal PA to deliver a professional secretarial, organisational and administrative service, including supporting client billing, for an allocation of lawyers within our Tax & Incentives practice.

This is a dynamic role requiring initiative, excellent organisational skills, and a client-focused approach. You will manage diaries, inboxes, travel, and client relationships, while also supporting business development and billing processes. You will work as part of a supportive team, contributing to a collaborative environment and providing cover as needed.

We offer a hybrid working pattern, with up to 40% of time working from home and 60% in the office, and are happy to consider agile and flexible working arrangements.

Key Responsibilities

  • Take ownership of tasks, ensuring high-quality, on-time delivery; organise and prioritise workload in a dynamic environment.
  • Proactively manage diaries, meetings, conference calls, and travel arrangements, adhering to global travel policies.
  • Support inbox management, including e-filing, and maintain accurate filing systems in line with archiving protocols.
  • Build strong relationships with fee earners, clients, and client PAs; take ownership of client enquiries, resolving or escalating as appropriate.
  • Assist with business development activities, including pitches, CVs, and credentials.
  • Support the client billing process using 3E, preparing and generating bills, tracking payments, and liaising with the billing department.
  • Demonstrate understanding of risk and compliance procedures, including client engagement letters.
  • Contribute to team administration, provide cover for colleagues, and support wider department tasks as needed.
  • Proficient in working with long and complex documents, applying house style, and proofreading for accuracy.

Skills and Experience

  • Previous legal PA experience.
  • Excellent written and verbal communication skills.
  • Strong document production skills.
  • Billing experience, preferably with 3E.
  • Accurate typing at a minimum of 60 wpm.
  • Advanced knowledge of MS Outlook, Word, Excel, and PowerPoint.
  • Excellent organisational and administrative ability with strong attention to detail.
  • Self-motivated, proactive, and able to work independently.
  • Client-focused approach, both internally and externally.
  • Resilient and adaptable, with the ability to maintain performance under pressure.
  • Flexibility with overtime.
  • Minimum 5 GCSEs or equivalent at grade 4 or above, including English and Mathematics.

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